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If within 30 days you find a lower price on your wallpaper, we'll
refund you a full 110% of the price
difference, with the exception of closeouts, and discontinued items. For example, if you find the identical item for $10
less, we'll refund you $11.
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If you're not completely satisfied with your purchase, simply return
your wallpaper order within 14 days of receipt, for a
full merchandise refund (shipping charges, and incurred shipping costs, are not refundable) in the form of an
in-store credit, or merchandise voucher, redeemable at Discount
Wallcovering.
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How do I place orders?
Order online, with the
button, or call us toll free at 1-866-444-0495. We will be glad to help you estimate quantities, assist
you with coordinating patterns, verify pricing, and take your order.
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When can I expect delivery?
Discount Wallcovering usually
ships within 24 hours. Although some regular
shipments will arrive within 2 or 3 business days, 10 business days
should be allowed. Items on backorder, and custom manufactured products, would take longer.
Call if you need to schedule Next Day Air, or Second Day Air service.
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When should I schedule my paperhanging job?
You should
wait until your order has been received and inspected before scheduling a
paperhanging job.
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Can I order samples?
Samples of wallpaper and border are
available for $5 each. The sample fee is refundable at the rate of a
sample fee for each unit subsequently purchased. If the subsequent
purchase is by phone, remind us of your sample fee, and we can immediately
apply your refund, or if your subsequent purchase is online, remind us of
your sample fee under "note to seller," and we will refund
your sample fee.
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What is your return policy?
Wallpaper in full unopened bolts may be returned, at the customer's
expense, within 30
days (with a Return Authorization) and incurs a 35% restocking fee. To
obtain a Return Authorization call our office at (484) 718-3020 or
e-mail us.
Special order borders, murals, fabrics, blinds, commercial wallcovering, and closeouts are not returnable.
All merchandise is guaranteed to be 1st quality. Damaged or
defective merchandise, and orders lost by our shipper, will be replaced.
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How do you
charge for shipping and handling?
For continental US orders, we charge a shipping and
handling charge that approximates our handling and UPS, FEDEX,
Airborne, and USPS costs. For international orders, our shopping cart
calculates shipping charges for USPS 1st Class International, or USPS Priority International,
depending upon size and weight. If an adjustment to the shopping
cart shipping charges calculation needs to be made, we will advise via
email. International orders may be subject to local
import tariffs, which we do not collect, or pay.
E-mail, or call us at
1-866-444-0495 (US and Canada), or 1-484-718-3020 (worldwide), for shipping and handling charges on air shipments,
international orders, or for shipments to Alaska or Hawaii.
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How do I estimate how much wallpaper will be needed?
Wallpaper comes in bolts (also called "double roll bolts"). A bolt of wallpaper (55-60 sq
ft) will contain about 40 to 50 usable sq. ft, depending on the size of
the pattern repeat. Most wallpaper comes either 20.5" x 33' or 27" x
27' per bolt (grasscloth is different, and comes in bolts that are
36" x 24', containing 72 sq ft). There are two popular methods of
estimating:
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Method #1: Calculate the area of the walls to be covered and
divide by the usable sq. ft. per bolt (the usable sq. ft. per bolt
estimates can be as low as 40 sq. ft for large repeats of 20-24" to as
high as 50 sq. ft for small repeats of 1-2" or random matches); deduct ¼
bolt for each door or window that fully breaks a strip of wallpaper.
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Example:
To paper an 8' high x 12'
long wall with a 20" straight match pattern repeat
wallpaper, first calculate the square feet of wall to be covered; 8'
x 12' = 96 sq. ft. Allowing 40 sq.
ft. per bolt, you would need 96 sq. ft. /40 usable sq. ft per bolt = 2.4
bolts, or, rounding up, three bolts of wallpaper. |
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Method #2: Calculate the number and length of strips needed
(allowing for pattern repeats); then figure how many bolts would be
required to yield the strips needed.
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Example:
To paper an 8' high x 12'
long wall with a 20" pattern repeat
wallpaper, first calculate the number of strips needed to cover the wall.
If the wallpaper comes in 20.5" x 33'
bolts, it would take eight strips of wallpaper 20.5"
wide to cover a 144" (12') wall.
Next figure how many bolts would be required to yield eight strips.
Each strip would have to be five pattern repeats (100")
to cover the 8' (96") high
wall. Since each bolt is 33' (396")
long, each bolt would yield three 100"
long strips. To get eight strips, then, would require three bolts of
wallpaper. |
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How is border different from wallpaper?
Border is usually
packaged in 15' spools whereas wallpaper is most commonly packaged in
double roll bolts that are 20.5" x 33'.
When border is applied to slick surfaces such as glossy paint or vinyl
wallcovering, or when border is used in humid areas such as bathrooms or
kitchens, more than just wetting and applying prepasted border is required
to insure proper adhesion. In situations requiring extra adhesion,
use border adhesive to apply border over wallpaper and use an
acrylic
primer to apply border directly to a wall.
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More questions?
email sales@discountwallcovering.com
or call 1-866-444-0495
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